What type of services should remain the responsibility of facility staff instead of being contracted out?

The correct answer highlights the importance of core mission services directly aligned with the organization’s primary objectives. When certain services are integral to the core mission, having them managed in-house ensures that the facility staff are deeply familiar with the organization's specific needs, standards, and culture. This direct management is essential for maintaining the quality and consistency of the service because the staff can make immediate decisions and adjustments based on the organization's overarching goals.

In-house management of core services fosters accountability and provides opportunities for direct oversight, which can lead to improved performance and alignment with the organization’s values. Additionally, staff who are embedded within the organization are likely to have a better understanding of how these services impact the overall mission and can therefore contribute to more effective service delivery.

Other options, while presenting relevant services, do not encapsulate the same level of critical importance to the organization’s mission. Services that are highly technical or require special licenses can often be outsourced without significant impact on the core mission, as long as the external provider is competent. Similarly, labor-intensive services like landscaping or custodial work may not necessarily align with the organization's strategic goals and can be effectively managed by outside contractors who specialize in those areas. Rapid-response services may also necessitate quick action but can often be arranged with external