Where would you find the most important information about facility management business metrics?

Key performance indicators (KPIs) are critical components of facility management as they provide quantifiable measures that can be used to assess the effectiveness and efficiency of operations. KPIs help facility managers track progress towards goals, benchmark performance, and identify areas for improvement. They offer insights into various aspects of facility management, such as space utilization, maintenance costs, energy consumption, and customer satisfaction.

Within the context of facility management, KPIs serve as the most important information source because they distill complex data into actionable metrics that guide decision-making. By focusing on these indicators, facility managers can align their strategies with organizational objectives and ensure that resources are utilized effectively.

In contrast, while a strategic facility plan outlines the vision and long-term goals of facility management, it does not provide the specific metrics needed for day-to-day operations or performance evaluation. Work process flow schedules detail the sequence of tasks but lack the comprehensive data needed for assessing overall performance. Work log reports track ongoing activities but typically do not summarize business metrics that inform strategic decisions or organizational goals.